As remote and hybrid working becomes an accepted way for firms to operate, a survey from Virgin Media Business Wholesale has revealed the infrastructure battle companies have faced in making sure their massed ranks of displaced workers could remain productive over the months since March.
The study, How wholesale partners can help UK plc meet demand, was conducted over one week in October 2020 by Censuswide and consulted 252 senior IT managers from UK organisations with at least 500 employees. It revealed a clear perception that existing connectivity infrastructure had limited organisations rather than being the empowering force it should be.
Just over three-quarters of businesses (77%) have struggled to adapt to Covid-19 due to legacy IT networks. Moreover, it also found that businesses were reluctant to make upgrades to their networks, with less than a quarter (23%) seeing this as a top priority. The perceived cost of making improvements was cited by 36% as the main reason companies had failed to take action.
The reasons given for poor performance were diverse. Nearly two-fifths (38%) said their networks hadn’t provided their organisations with the flexibility to support remote working needs and meet online customer demand, while 34% did not