Aiming to create a extra dependable, environment friendly and fashionable cell expertise for its clients and workers, Colruyt Group, one of many largest retail corporations in Belgium, Luxembourg, France and India, has deployed a sophisticated, cloud-based community to attach grocery store retail shops, warehouses and company places of work.
Colruyt Group operates greater than 600 shops and provides meals and different items to over 580 unbiased retailers in western Europe. It additionally has a major e-commerce presence throughout Europe. The corporate’s subsidiaries embrace greater than 40 client and enterprise manufacturers, similar to OKay, Bio-Planet, DATS 24, DreamLand and DreamBaby.
Because of its spectacular enterprise development, Colruyt started dealing with a community capability crunch. Its earlier networking infrastructure was not geared up to help the rise of related units or the bodily growth of the enterprise, nor did it supply priceless utilization insights and site companies inside retailers to assist inform gross sales methods.
In response, Colruyt selected emigrate to a extra resilient, sturdy, dependable cloud-managed community to assist it deal with the elevated capability and create extra operational visibility and intelligence.
The implementation, based mostly on Excessive Networks’ ExtremeCloud IQ cloud administration answer, is designed to allow Colruyt to acquire insights and analytics that may optimise its enterprise operations and handle its complete community by a single dashboard.
The community affords wi-fi connectivity for each workers and clients, serving to to boost the general person expertise, cell expertise throughout its retailers, places of work and warehouses for each person, from store workers with handheld units to clients with smartphones.
Because of the deployment of its know-how, with greater than 10,000 Wi-Fi 6 entry factors, Excessive claimed Colruyt would see quite a few key advantages, together with “seamless” and dependable connectivity; unrivalled community insights; sensible and proactive troubleshooting; and “complete” technical, strategic and monetary help.
A unified administration platform provides insights and analytics into using Colruyt’s wi-fi networks, enabling the corporate to judge enhance and optimise operations and the client expertise, in warehouses or shops. Colruyt can even proactively detect community anomalies, recommend potential options and pre-emptively tackle minor points, serving to to keep away from main outages and assure the most effective, most dependable person expertise.
“We’ve got been making use of Excessive’s know-how for a few years,” famous Colruyt Group’s head of IT infrastructure, Wim Pletinckx. “The intuitive cloud platform will help our consultants in managing our wi-fi setting and supply a steady and performant wi-fi answer for our enterprise.”
Markus Nispel, vice-president of worldwide markets – workplace of the CTO, at Excessive Networks, identified that the retail business was in a relentless state of innovation and transition and that had been much more prevalent in the course of the pandemic.
“Success in retail is commonly predicated on premium buyer experiences and steady operational developments,” he stated. “We’re proud Colruyt has chosen Excessive to assist drive this transformation… create distinctive buyer experiences and make impactful and transformational enterprise choices.”