As distant employees have efficiently tailored to the routine of distant working because the outbreak of Covid-19, as many as two-thirds of organisations plan to undertake a unique working mannequin than that they had earlier than the pandemic and give attention to worker expertise, a examine from Unisys has revealed.
But the Digital office insights: Searching for digital and expertise parity to help the hybrid workforce whitepaper, based mostly on a survey of greater than 1,100 respondents throughout 15 nations carried out by IDC, warned that as a hybrid workforce turns into the brand new enterprise actuality, organisations should look past merely offering entry to enterprise sources. And whereas a piece location and schedule that’s conducive to household life was vital for 66% of workers in Europe, the Center East and Africa (EMEA), solely 49% of enterprise leaders noticed this as vital.
Round three-fifths (61%) of the organisations researched mentioned these new fashions had been designed to make sure worker security and to realize extra productiveness (47%). Virtually two-thirds (64%) mentioned the important thing driver was to create a greater total worker expertise. But whereas simply over half (51%) of workers mentioned empowering groups was essential, solely 31% of companies acknowledged this. This hole was considerably decrease in North America, indicated by 63% of workers and 51% of companies respectively.
Considerations about distant working additionally differed considerably. General, workers had been much more optimistic concerning the new distant working mannequin, with 33% not seeing any or just some noticeable challenges that include distant working.
And whereas 55% of enterprise leaders mentioned entry to probably the most up-to-date know-how for the duty at hand was key to a perfect worker expertise, this was solely vital to 43% of workers. Equally, enterprise leaders appeared to point out rather more concern across the practicalities of distant working than workers. For 38% of enterprise leaders, difficulties speaking and dealing with different workforce members was a priority, but solely 24% of workers agreed. Utilizing unfamiliar or new work-from-home applied sciences was seen as a problem by 41% of enterprise leaders, however solely a tenth of workers.
Holly Muscolino, IDC
And whereas almost two-fifths of enterprise leaders (38%) had been involved concerning the lack of administration oversight and visibility because of house working, solely 7% of workers had such issues. The identical proportion of enterprise leaders had been fearful about potential difficulties in accessing information, with solely 11% of workers seeing this as a problem.
“One of many outcomes of 2020 has been the speedy know-how, course of and coverage changes that the majority organisations have made to help hybrid methods of working,” mentioned Holly Muscolino, analysis vice-president for content material methods and the way forward for work at IDC.
“Throughout the globe, virtually 40% of the workforce was pressured to shift to distant methods of working virtually in a single day, whereas the remaining 60% continued to adapt and discover new, safer methods to do their jobs. Now we all know that, for many, there shall be no return to the enterprise fashions of 2019,” she added.
“Distant workers will proceed to comprise virtually one-quarter of the worldwide workforce, albeit with some variability throughout industries. The hybrid workforce – distant, on-site, within the subject and transitioning between areas – is right here to remain, and the short-term adjustments organisations put in place all through 2020 should change into everlasting going ahead.”
And for all of their issues, the examine discovered that two-thirds (66%) of enterprise leaders in EMEA mentioned distant work was simply as productive – or much more productive – than working from an organization location. To capitalise on this, 42% of companies plan to make focused investments to generate progress and are prioritising innovation to thrive in a post-Covid period. Right here, 5G (48%), the web of issues (46%), synthetic intelligence (52%) and trendy safety platforms (40%) had been discovered by the Unisys examine as offering the best advantages to organisations’ work environments within the subsequent 5 years.
“The true problem for IT is offering expertise parity for all workers working in numerous and hybrid areas. This implies enabling all employees to search out particular person methods of working that drive productiveness and innovation any time, anyplace and on any machine,” mentioned Kevin Turner, EMEA digital office technique lead at Unisys.
“Synthetic intelligence, automation, analytics and proactive downside decision are a part of a broader set of applied sciences and processes required to offer this. This survey exhibits how assorted the perceptions are in a contemporary, digital office. It additionally exhibits that many companies suppose forward by making a office which won’t solely be extra productive, but in addition higher for his or her workers.”